Managed services · IT and OT
Managed services: SOC, NOC and MSP.
We look after the security and continuity of your infrastructure: an AI-augmented SOC, a NOC for availability and performance, and MSP and MSSP services with scope and SLAs defined for each service.
01 · SOC
AI-augmented SOC
AI supports analysts, it does not replace them: a flow that combines collection, correlation, assisted triage and human intervention. A single SOC for the corporate network and the plant.
- 01
Collection
Events from firewalls, endpoints, AD, cloud and other authorised sources.
- 02
AI triage
Classification and prioritisation of suspicious events.
- 03
Analysis
Correlation, in-depth review and guided investigation.
- 04
24/7 SOC
Taking ownership, escalation, response and reporting.
Continuous AI triage + human expertise + operating procedures = faster, better-governed security.
What we monitor
The same coverage, with dedicated expertise for the two worlds.
IT · SINCE 2005
Corporate infrastructure
- Firewalls, VPNs and remote access
- Endpoints and servers with EDR/XDR
- Identity, Active Directory and privileged access
- Cloud, Microsoft 365 and email
OT · SINCE 2017
Plant networks
- Industrial traffic: S7comm, Modbus TCP, OPC-UA, PROFINET, IEC 60870-5-104
- Conduits between zones and supplier remote access
- Industrial firewalls and switches
- Asset inventory and new vulnerabilities
02 · NOC
NOC: availability and performance
Network Operations Center: we look after infrastructure, networks and IT services to keep operations running.
- Monitoring of infrastructure, networks and IT services
- Anomaly detection
- Ticketing and escalation management
- Support for service continuity
The NOC and the SOC are separate operations centres with an integrated view: infrastructure continuity and threat defence, with coordinated skills and workflows.
03 · MSP and MSSP
MSP and MSSP: two complementary models
Two complementary models to run your IT and strengthen your security posture.
MSP
IT operations
Managed Service Provider
- Help desk and user support
- Servers, systems, endpoints and patching
- Microsoft 365, cloud and collaboration
- Backup, disaster recovery and monitoring
MSSP
Managed cybersecurity
Managed Security Service Provider
- Managed Firewall, EDR/XDR and MDR
- Vulnerability Management and remediation
- Identity, email, cloud and data
- Detection, escalation and SOC reporting
Scope, SLAs, responsibilities, onboarding and reporting are defined for each service.
Talk to us about your managed services